OM
Omphile M
1 reviews | Active since Sept 2021
11 Sept 2021, 11:05
Capitec payment reversal
I made an online payment from a Capitec account to a wrong tymebank acc then reported the matter immediately via phone call and at the branch for their assistance in making a reversal. I was informed that I will be contacted within 7-14 days but no contact has been made till today, their silence worries me as I have no idea whether or not I'll get my money back.
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Capitec Bank's replyOfficial
11 Sept 2021, 14:07Good day Omphile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Sept 2021, 14:07
Official
Good day Omphile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank