AW
Amanda W

1 reviews | Active since Aug 2021

27 Aug 2021, 10:56

Capitec- paying into an incorrect account

I have paid into the incorrect bank account. After requesting a recall within an hour. I was told that I need to get an attorney to get in touch with the other capitec client.

How disappointing. A bank that cannot protect both parties.

Well just a warning. "I know what I'm paying for "

Ref no: ***4 & ***8

Yip. Had to do this twice

A highly dissatisfied client Amanda Wilton

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Aug 2021, 13:29
Official
 Good day Amanda

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank