TR
Tracey R

1 reviews | Active since Jul 2019

24 Jul 2025, 12:59

Capitec pauses account

good day please advise why you block my daugthers account

it states account paused

when she called the call centre states that is it open, however she cant open the banking app as it states account is paused

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Jul 2025, 14:37
Official
Good day Tracey, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
TR
Tracey R's update24 Jul 2025, 16:40
Reviewer Update
Query sorted thank you for the incredible turn around time
Much appreciated