JR
Johan R

1 reviews | Active since Mar 2014

14 Oct 2022, 11:21

Capitec pathetic service!

I need a paid up letter for an account at Capitec. Spoke to a consultant who told me I failed the security questions and now have to visit a branch. Really?? Not asking you for money I need my paid up letter sent to my mail! Paid you everything I owed you plus interest. Just sent me my letter please!

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2022, 11:27
Official
Good day Johan 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank