CAPITEC - PATHETIC PATHETIC PATHETIC

DISGUSTING PATHETIC PILLAR TO POST SERVICE. *** - NO FEEDBACK. APART FROM THE REGISTERED COMPLAINT - HOW MUCH FUTHER IS CAPITEC LOOKING TO DISAPPOINT??? I HAD A PERSONAL LOAN WITH CAPITEC - ON THE 9TH OF JAN I REQUESTED A SETTLEMENT QUOTATION - BY THE TIME THE BALANCE WAS TO BE SETTLED I, I HAD NOT YET RECEIVED MY QUOTATION. ON THE 10TH OF JAN MY LOAN WAS SETTLED ONLY AFTER THEN DID I RECEIVE THE QUOTATION - IMAGINE MY SURPRISE WHEN THE QUOTE WAS ALMOST R1000 MORE THAN THE OUTSTANDING BALANCE AS PER THE APP. UPON QUERYING THE AMOUNT I HAD NOT RECEIVED FEEDBACK. I STILL WANT TO KNOW HOW YOU QUOTE AND CHARGE ME ON AN AMOUNT - AS PER YOUR LETTER FOR THE 17TH OF JAN. THE OUTSTANDING BALANCE WAS PAID ON THE 10TH - YOU CAN NOT ***** MY MONEY AND CHARGE ME INTEREST FOR THE 7 DAYS WHEN NO MONEY WAS OUTSTANDING. YOU KEEP SENDING ME FROM PILLAR TO POST. I AM FED UP. I CAN NOT KEEP PHONING CALL CENTRE AFTER CALL CENTRE. A YEAR AGO I WAS ADVERTISING AND CAMPAIGNING FOR CAPITEC - I REALLY HOPE THAT NO ONE ASKS MY OPINION OF CAPITEC AS I WOULD DEFINITELY ADVISE THE OPPOSITE AS TO A YEAR AGO - REALLY REALLY DISAPPOINTED!!!!!!!!!!!