1 reviews | Active since Mar 2022
CAPITEC PATHETIC AND BAD SERVICE
Greetings once again
South Africa I'm still having a problem which you will never understand until capitec bank starts doing it to you. I posted here last week regarding my current experiences and let me ask you if you are aware of the following:
1. Did you know that if someone deposit money in your capitec account, whether by mistake or purposefully so, and then report your account to capitec, your account woll be blocked for more than 2 weeks for ***** investigations? In that time, ask yourself this- What will your children be eating, how will you be getting to work, how will you be meeting ends meet, now remember this also, capitec had milions of clients they don't care whether they loose you as a client, they have more clients than any other bank so what is 1 client
No, are you prepared to go through all this, are you prepared to eat b your children suffer? Right now it hasn't happened to you hence you won't understand or feel the pain
2. Are you aware that even if you send yourself money from your other account repeatedly so, and capitec feels the need to investigate they block your account without anyone reporting, I am a forex trader, my account with capitec always had large amounts, and as we speak, I can use the little that's in thag account because capitec blocked it since last week. I have children, they are starving every day, rent is overdue, today is the 15th, my policies are meant to be debuting and that's not gonna happen.
Listen to me, whatever you do, change your salary bank, do not let your salary go into capitec because the day it's blocked you will remember me. They can block R2000 because of R50, that's what they do, they don't care. Also how sad for all this BLACK consultants working at capitec, they are used to oppress black people because white people just see every black person as a suspect and not white enough to have ex amount of money in their account
The sad part is that once your account is blocked, and you decide to go into the branch, the branch will tell you they can't do anything because it's with forensics, but then they tell u to visit your nearest branch. People this is not a joke, this is rather very serious. Since my account was blocked I have not been able to do anything, I haven't been able to sleep. I even said to them, ohk to you say there's a R700 complaint against my account, but you can see the account has been ranging in thousands of monies, so you are given the permission to block that R700 or whatever while you investigate and release the rest of my Monies, they are ignoring that. Also bare in mind what this banks do, while your account is blocked, they take your money and invest it into the stock markets, while you waiting for it, it's busy earning them interest, so while your life and your family's lives are at risk they are enriching themselves
I have reported this issue to different stake holders, I'm just waiting but I woll sue this bank not just in the court of law, I woll gather all the victims and we will have the court of public opinion, which matters a lot, and one way of the other, everyone who had ever suffered in the hands of capitec will get justice. Let me tell you this, no one is above the law, the banks are banks because of people and people's monies within those banks, so just because capitec bank feels they now have enough clients they can start taking advantage. And rember capitec most clients are black people, some of which are very disadvantaged so they know that and that's why when their apps aren't working they don't even have the decency to address the nation in a proper way. So. Wake up south Africa, I woll keep in touch. Today is over a week since my account is blocked, is over a week since inproclvided a detailed affidavit that they ask for, is over a week since I gave them a certified copy of the ID, it's over a week since I gave them everything they needed, the 24/48 hours that the consultants told me that it will take have lapsed. My phone recorded all conversations to be used as evidence.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
