ML
Madeleen L
1 reviews | Active since Sept 2015
02 Oct 2025, 08:04
CAPITEC PATHETIC
On 7 August I cancelled my dotsure policy, but because they are pathetic, I went to Capitec Flamwood Mall and cancelled it as well. Today the debit order of Dotsure went through. I cannot reverse the funds on my app. And seriously why do i have to go to Capitec again (who dit not do their work? Can a manager contact me as it seems the people that is suppose to do their work is ***********. ***
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Capitec Bank's replyOfficial
02 Oct 2025, 08:36Good day Madeleen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Oct 2025, 08:36
Official
Good day Madeleen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank