Capitec ***** or giving out information unauthorized?

Dear capitec. You did it again. I made the effort to go into the branch to solve some matters, and clearly it wasn't updated on your system and my banking app. Although the banking clerk was friendly in assisting me and told me that it has been updated on their system and corrected from my side, it clearly doesn't show that way on my banking app. Please contact me asap to resolve these issues asap. Also, as I didn't give any of my banking details to Isabella Garcia company, there is some debit orders going off in my account. How long will the ***** continuesbefore we can trust our banking systems again? The proof is not in the pudding, but in all the phone calls you say you record for safety and security reasons. If you cannot provide that, I will get advice from my lawyer if the issue isn't resolved within the next 2 working weeks. Once again disappointed. Is there a bank service we can trust in South Africa? Please feel free to comment as a fellow SA citizen. I'm getting fedup with doing damage control for mistakes and ***** committed by our banking systems in SA. I hope that we could kindly sort out this matter asap. Kind regards