Capitec only bank who always refuse updating my details to be correct

Capitec bank has by far been the only bank who does not want to update my profile with them to change indicators. It is very unfair as a consumer to be getting this treatment with no assistance. All they do is tell you this can not be done. Very sad. All other credit providers updated my profile as i entered the market again, from FNB the biggest bank, Edcon, Wesbank, Russels, etc, just capitec who has an issue, why are they not aligned as all other banks? Besides, i am bringing them money, but no, they insist...

CPA provides for fairness, but Capitec bank seems to be above CPA. Best regards,

Giovanni Account No. ***