TL
Thinus L

1 reviews | Active since Jan 2018

25 May 2022, 19:37

Capitec Online cresit card application=Epic fail

My bad comments are directed at Capitec Online applications and Applying for credit Card

Been trying to Apply for a capitec Credit Card for days now using my Phone, Laptop, every means i can. I do the application only to get an error after calculating and then being told, technical error. Please sms your ID to this number, then being told this is not applicable and i must go to the branch

So @Capitec...If this number that one must use is bot in service anymore, why are you not removing this from your Options on your backend ? This is time consuming and i dont see the reason to go in to the bank just to fond out if i quilify or not

I want to move my SB Credit facility over to Capitec to have all my banking under one roof. Surely you cant be working on this day and night for weeks now. How the hell does one apply for a cresit card online ? If this does not work on your end please indicate this on your end so i dont waste time trying

I expect a call at least from a Capitec representive regarding this issue

If your *6 or *5 option with ID number, wich clearly doesnt work anymore, doesnt work, wich it doesnt, please dont offer this option as it cost money to send this and find out it doesnt

Regards TMan 😐

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 May 2022, 19:46
Official
Good day Thinus

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank