capitec online banking

Item: Capitec Bank
Rating: 1

Capitec Online and app, Just been notified that to login to my online banking will need my cellphone that is linked on the app. So my issues is that have a damaged phone and im unable to login to online banking to do any transactions. What is the way around this so im able to login online and transact.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

15 Jul 2019, 15:59

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply15 Jul 2019, 15:59

Official

Best regards,

Capitec Bank's replyOfficial

16 Jul 2019, 13:52

Good day Ole T

As per our telephonic discussion, your matter has been resolved.

Should you require further assistance, kindly contact us directly.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank's reply16 Jul 2019, 13:52

Official

Good day Ole T

As per our telephonic discussion, your matter has been resolved.

Should you require further assistance, kindly contact us directly.

Complaint Management
Capitec Bank

Best regards,

capitec online banking

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