KC
Kershney C

1 reviews | Active since May 2017

15 Dec 2020, 16:01

Capitec once again *****ing money!!!

Once again Capitec have an unprocessed amount from over a week ago and once again I have to contact them to put the money back into my account. I have spent over 30 minutes of my airtime with Shakiel, Naashies and Aadia only to be told that I must contact Woolworths even though they have my money. I will be closing my Capitec account and moving to a bank that knows what they are doing

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 Dec 2020, 17:51
Official
Good day Kershney

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank
KC
Kershney C's update18 Dec 2020, 16:43
Reviewer Update
3 days and still no call from Capitec