JC
Joe C

1 reviews | Active since Jun 2021

07 Jul 2021, 10:39

Capitec Once Again Shocking

Since my previous review the matter is still not resolved and Capitec once again showed no urgency what so ever to try and resolve this matter. I have never ever in my life dealt with such *********** people or bank. Shocking. And now after the review nothing will happen except to start from scratch. Capitec is holding on to money which is not theirs since March 2021.

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Jul 2021, 10:42
Official
Good day Joe 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 



Kind regards Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply08 Jul 2021, 14:53
Official
Good day Joe,

The matter was resolved and the complaint is closed. 

Kind regards
Capitec Bank 

Best regards,