Capitec offline again, no communication

Dear capitec bank, please pull up your socks, not having access to my funds like on the 12 November is a no no and will lose you some clients. It left plenty of customers stranded that re**** on you, including me. If we can't rely on capitec bank anymore we will rather pay more at another bank but at least have access to our money. Don't bother to reply or phone me, you didn't bother to communicate this problem to your customers to save them from embarrassment when trying to pay for fuel or groceries. Just know that you are chasing away your customers.