Capitec Offered Loan

Capitec's Loan consultant must have been having a bad day or something because she was rude and very pushy, not to mention, undermined my intelligence. She certainly could use some customer service training. The consultant insinuated that I thought capitec is a micky mouse company. There was apparently irregularities regarding my salary and capitec needs a verification letter. I asked a few questions that I suppose was irritating to her she became very irate and when I asked to speak to a manger she said there aren't any manager which I know is a lie. I ask for compaliants number she advised there is no number. Keep in mind I was offered a loan!!! DISGUSTED