Capitec Obvious **** denial

The worst customer service and support ever. I was ****med unknowingly unto a **** website looking like Wildebees Clothing. After filling in my adres and name in the shipping options at payment my phone froze. I immediately suspected something is wrong excited the site. Seconds later I get a sms from capitec saying R1200 odd rand has been paid to a clothing company in Asia. I called Capitec, stopped my card and reported *****. The refunded me on the spot. 3 Months down the line they send me an email ssying the clothing company has provided them with enough evidence that the transaction is legit. I rep**** attaching screenshots of the **** website and transaction. If you go on Facebook and search for Wildebeest clothing you immediately find it. Theres is also plenty of youtube videos stating the same. Capitec decided Im talking nonsense and simply deducted the money from my account. Now they not answering my emails. Im closing all my accounts there after 10 odd years. They obviously in on the ****