HR
Hein R
1 reviews | Active since Mar 2013
09 Jul 2019, 16:21
Capitec, not yet mastered telephones use
Worst bank when it comes to phoning them for assistance, been transferred pillar to post just to get a stupid statement. The 6th person transferred me to a broken IVR that does not work regardless which option you choose.
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Replies (2)
Capitec Bank's replyOfficial
10 Jul 2019, 09:31I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply10 Jul 2019, 09:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
10 Jul 2019, 16:40Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply10 Jul 2019, 16:40
Official
Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank