CD
Christo D

1 reviews | Active since Feb 2015

02 Dec 2019, 12:38

Capitec not sticking to their word.

On 10 October 2019 I have reported internet ***** on my account. till today 2 December 2019 I have not heard a word after I have been told it takes 8 days to investigate.

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Dec 2019, 09:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply03 Dec 2019, 12:05
Official
Hi Christo

We have escalated your matter to the relevant department they will liaise with you shortly.

Kind regards
Capitec Bank