Capitec not so Convenient after all.

I'm unable to connect my Capitec Business Banking account to Quickbooks Online so I have to manually capture every single transaction because even the statements don't export in a way that I'm able to upload. I've been with Quickbooks for many years and I the problem is not with them because all my other accounts work with it just fine. I was hoping to move all accounts across to Capitec but this makes me rethink moving over. I have queried this with Capitec on a number of occasions but get no where.