JC
Jacques C
1 reviews | Active since Aug 2018
26 Sept 2022, 06:52
Capitec not reflecting funds
I was paid my salary on Friday 23 September, in the morning to avoid my salary from not being available throughout the weekend, however I am still waiting for the money to reflect in my account and my boss has confirmed that the money did go off his bank account. I was on the phone with a consultant yesterday that just advised that he will be escalating the call, however I never received a reference number or any form of notification to prove that a call has been logged. Please contact me ASAP as I've now got debit orders failing due to this.
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Replies (2)
Capitec Bank's replyOfficial
26 Sept 2022, 13:48Hi Jacques
We understand that this must be frustrating. Due to the public holiday, certain payments are delayed. Please confirm with your employer whether salaries were timeously processed.
Kind regards
Capitec Bank
We understand that this must be frustrating. Due to the public holiday, certain payments are delayed. Please confirm with your employer whether salaries were timeously processed.
Kind regards
Capitec Bank
Capitec Bank's reply26 Sept 2022, 13:48
Official
Hi Jacques
We understand that this must be frustrating. Due to the public holiday, certain payments are delayed. Please confirm with your employer whether salaries were timeously processed.
Kind regards
Capitec Bank
We understand that this must be frustrating. Due to the public holiday, certain payments are delayed. Please confirm with your employer whether salaries were timeously processed.
Kind regards
Capitec Bank
JC
Jacques C's updateReviewer Update
26 Sept 2022, 14:49Hi, the funds have since been processed and appeared in my account. I've never had this happen before, even with Public Holidays, so just unsure as to why all of a sudden it was a problem. Thanks anyway. Issue has been resolved.
JC
Jacques C's update26 Sept 2022, 14:49
Reviewer Update
Hi, the funds have since been processed and appeared in my account. I've never had this happen before, even with Public Holidays, so just unsure as to why all of a sudden it was a problem. Thanks anyway. Issue has been resolved.