MR
Mickey R
1 reviews | Active since Apr 2011
06 May 2025, 18:15
Capitec not paying small Lotto wins
I see that there was a complaint by another reviewer that Capitec doesn't pay small Lotto amount wins. Still happening, I won ๐ ๐ and they paid x instead๐. You charge us extra for the Lotto service, it's not even free - so why are you eroding trust? Should we all stop using this Lotto service?
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Capitec Bank's replyOfficial
06 May 2025, 18:42Good day Mickey,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply06 May 2025, 18:42
Official
Good day Mickey,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.