Capitec not just the most affordable bank but also the bank with the best service.

I listed a service complaint on Monday the 01st of June 2020 and have received no less than 5 calls from Capitec to follow up on my experience.

I so impressed and believe that despite the fact that Capitec is large corporate they still value every single customer.

Every single caller took my matter seriously and took responsibility for what happened which is unheard of these days.

I was expecting to hear that it is the Covid 19 virus or the system's fault and that I should take it or leave it. How refreshing for this not to have been the case.

I will continue to recommend Capitec to everyone I talk to and still do not regret moving my account from ABSA.

Just one recommendation if I may. Please start trading with forex. I would love to have a $ linked account as well.

Kindest regards, Nathasja