MD
MF D.

1 reviews | Active since Apr 2022

14 May 2024, 03:41

Capitec not helpful

I mistakenly purchased a product on aliexpress, called capitec to reverse funds into my account. I was told they can't even after I produced proof of cancellation

0
Replies (2)
Capitec Bank
Capitec Bank's reply14 May 2024, 07:16
Official
Good day Mf D. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
MD
MF D.'s update15 May 2024, 12:43
Reviewer Update
I had to be the one calling Capitec, the consultant i spoke to said the money should be in my account the next day, but still nothing. The conversation was recorded & i don't understand what is really happening with Capitec.