SM
Sisa M

1 reviews | Active since Aug 2012

22 Feb 2024, 13:34

CAPITEC NOT HELPFUL

I wrote a complaint about funds in my late sister's account that needed to be reversed and Capitec said I should go to the High Court for the letter of Authority. Went to High Court and was told to bring a bank statement of my late sister's account. It's been 2 days since I went to Capitec and I have not received the statement.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Feb 2024, 13:36
Official
Good day Sisa  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank