FS
Fikile S
1 reviews | Active since Oct 2020
23 Oct 2020, 09:45
CAPITEC NOT HELPFUL.
I have sent a chain of emails to CAPITEC requesting my paid up letter and have not received help after many emails. SO DISAPPOINTED.
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Replies (1)
Capitec Bank's replyOfficial
23 Oct 2020, 15:06Good day Fikile Skhosana
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Oct 2020, 15:06
Official
Good day Fikile Skhosana
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank