ZM
Zvidzai M

1 reviews | Active since Jun 2016

30 Jun 2016, 12:58

Capitec not giving back my cash

<p>On the 18/06/2016 l deposited cash on the Capitec bank ATM then the ATM froze , so l called call center then was given Ref No ********** 9 then was told will get it in 2 working days . Days past by but still no refund l contacted hello Peter for help and Capitec bank responded that Zonke Sobekwa will give feed back within 3 working days but till to date no one called me with feed back like they said l will get a satisfactory results. I am tired of their sick & cheap lies. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Jul 2016, 06:39
Official

I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank