SW
Sh W
1 reviews | Active since Apr 2019
27 Aug 2019, 14:54
CAPITEC NOT FOLLOWING CUSTOMERS INSTRUCTIONS
Good day
I would like to know why you guys take long with queries sent to you via email.
When I app**** for my card I asked that I be able to pay via eft and not debt order yesterday I received a sms stating you'll will collect payment via debt order , kindly please change this to eft
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Capitec Bank's replyOfficial
27 Aug 2019, 16:10I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Aug 2019, 16:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank