AA
AV A

1 reviews | Active since Aug 2020

06 Aug 2020, 21:22

Capitec not doing their job

I made a request with Capitec to pay money from my account to an FNB account because of the app that was not working but after 19 days and phoning everyday nothing has been done. I phoned David on *** and he keeps saying they are processing it but still nothing. This is the worst bank I have ever dealt with.

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Aug 2020, 09:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank