FH
Fred H
1 reviews | Active since Dec 2018
15 May 2020, 09:03
Capitec not delivering on there promises
Good day,
after a huge complaint and a lackluster resolution from Capitec, I have decided that I am either switching to Standard or FNB.
At least when you complain to FNB, they are actually willing to resolve, and help you, and deliver on their promises.
Here I am again driving a promise from Capitec, not being delivered. Where is the airtime that you where supposed to give back to me? or is that also just not happening? Once more pay R5 bank fees and get R5 worth of value, and the rand dollar is not good anymore so, which means that the standard dropped as well.
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Replies (1)Capitec Bank's replyOfficial
15 May 2020, 11:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply15 May 2020, 11:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
