Capitec not delivering on promises

Dear Capitec<br> <br> Please may I hereby ask for your urgent assistance please. I have opened a new business and Capitec is causing me to loose thousands of rands in revenue because you are dragging your feet to provide me with a card machine. <br> I app**** before I opened the business and Capitec has been lying to me telling me it will take a day or two. This was not the case, my business is open for a few days and still no joy. I must turn customers away every hour of the day because Capitec is not delivering on their promises regarding my card machine. Your representative promised me all was well and he is just waiting for the machine to be booked out. He was lying as the application was not even processed because the next day I was told the application was declined and I must provide further documentation . <br> I have app**** for loans at FNB, registered a business successfully landed a contract in a national mall and opened a business account at ABSA all without any problems. It is only Capitec that is having problems delivering a service. I had a machine before with Capitec and cannot complain about the service and this is not in the same spirit that you handled my previous card machine.