AG
Anna G
1 reviews | Active since Dec 2019
17 Dec 2024, 12:32
Capitec not complying to agreed interest rate with customer
I got a reference of 6C24QTC for a loan at capitec for 48 months at an interest rate of 13.8 percent. When I called to ask which documents I should submit the agent said the rate is 16 percent. This is unacceptable. Capitec should stand good on what they promised.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
17 Dec 2024, 12:36Good day Anna
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Dec 2024, 12:36
Official
Good day Anna
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AG
Anna G's updateReviewer Update
17 Dec 2024, 13:31Thanks and the promised loan amount is R200000 at 13.8 percent for 48 months. Reference 6C24QTC
AG
Anna G's update17 Dec 2024, 13:31
Reviewer Update
Thanks and the promised loan amount is R200000 at 13.8 percent for 48 months. Reference 6C24QTC