Capitec not attending to my complaint.

Very disappointed with Capitec Bank. I have had a relationship with almost all South African banking Institution during my lifetime but I have never witnessed what this bank has put me through.

Even when you log a complaint with their client care department, You never receive feedback.

I logged a formal complaint with them regarding a hold that was placed on my account for over 4 years ago and they to promised to give me feedback within 48 hours and it has now been 2 weeks.