VM
Victor M

1 reviews | Active since Dec 2023

03 Jan 2024, 15:22

Capitec not active on my query.

I have logged query, about my debit card being cloned and and used to tap for purchases, capitec since put my query on hold since 14th December, they never communicated with me except that they are investigating my query..

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Replies (2)
VM
Victor M's update03 Jan 2024, 15:33
Reviewer Update
All I need now is to resolve issue as your urgent promised to solve it by 26th December.,
Capitec Bank
Capitec Bank's reply03 Jan 2024, 17:17
Official
Good day Victor 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank