AH
Amanda H

1 reviews | Active since Jul 2022

15 May 2025, 13:47

Capitec not able to resolve queries

CARD MACHINE IN FEBRUARY I CHANGED THE MIDDELBURG MEDICAL CARD MACHINE ALLOCATED ACCOUNT UNFORTUNATELY THE MERCHANT STAFF CHANGED EVERYTHING NOT REQUESTED PLEASE RECTIFY ASAP

PHOENIX OCCU HEALTH TERMINAL ID NN00*** SERIAL NUMBER 931000*** LINKED ACCOUNT ******

MIDDELBURG MEDICAL TERMINAL ID NN008*** SERIAL NUMBER ****** ACCOUNT ******

AND FIX THE STUFF UPS WITH REFUNDS AND DEPOSITS

DONT KNOW WHY THE CUSTOMER HAVE TO EXPLAIN TO THE STAFF HOW TO COMPLETE THEIR TASKS

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 May 2025, 14:35
Official
Good day Amanda, We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank