ER
Emma-Jane Rudling
1 reviews | Active since Mar 2012
14 Apr 2024, 10:25
Capitec not able to help track a payment
No one at Capitec knows anything about an ARN number and how to use it.
I have been refunded by booking.com into my account- they have issued me with an ARN number for Capitec to track this payment - however Capitec staff say they have never heard of this number or do no have the technology to make use of it to track my payment.
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Capitec Bank's replyOfficial
14 Apr 2024, 12:13Good day Emma-Jane
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Apr 2024, 12:13
Official
Good day Emma-Jane
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank