RK
Ronel K

1 reviews | Active since Dec 2020

09 Nov 2023, 12:14

CAPITEC - NO SERVICE AT ALL, PATHETIC, ***** INCIDENT

Since January after my ***** incident has been reported, empty promises have been made by Capitec bank. An affidavit was filled in twice. Then a lady from capitec said my money is ready to be released, just one more affidavit.... which I did the same day. This was in March.

After a million emails and threats Siyasanga Blayi called me and said it will be resolved before the 25/10/2023....

After that, NO RESPONSE. Email after email, complaint after complaint.

I am closing my account today

0
Replies (1)
Capitec Bank
Capitec Bank's reply09 Nov 2023, 13:37
Official
Good day  Ben

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank