CAPITEC - NO RESPONSE SINCE THE 28TH OF APRIL?

On the 20th of April I requested my statement, in full as there were issues I wanted to view, and also clear up (even if it meant I was wrong). Since then I have received a call from a Capitec Agent. This call I could not answer as I was out of signal, or about to drive out of signal coverage - THIS I EXPLAINED WITH MY FOLLOW UP EMAIL ON the 28th of April. Again I asked for an emailed response as I am not always able to take a call, plus - having a paper trail makes things easier Up until today I have not been given a response, or a explanation regarding what I needed clarity on. I sent an email again on the 5th of May, Again on the 11th of May (this time CC-ing the 'complaintmanagement' email) and now today on the 16th of May I am here on Hello Peter.

I do not know why Capitec is not responding to these requests. I would like this matter to be cleared up