MCM
MARTHINUS CHRISTOFFEL MINNÉ

1 reviews | Active since May 2023

19 May 2023, 11:44

CAPITEC - NO RESPONSE

I HAVE REPORTED AN INCIDENT QUITE A WHILE AGO. MY REQUEST WAS TO REVERSE PAYMENTS INADVERTANTLY MADE TO AN AE SWITCH ACCOUNT NO. WHICH HAPPENED TO BE THE INCORRECT ACCOUNT NUMBER. IT IS NOW ABOUT SIX WEEKS LATER AND STILL NO POSITIVE ACTION IS RECEIVED. MY WIFE AND MYSELF HAVE PAI R 480.00 FOR THE SERVICE WITHOUT ANY POSITIVE RESULTS

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Replies (1)
Capitec Bank
Capitec Bank's reply19 May 2023, 13:05
Official
Good day Marthinus

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Best regards,