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roeline S
1 reviews | Active since Feb 2019
19 May 2020, 10:17
Capitec - No Refund and no Data
How pathetic, brought data on 5May through my Capitec App, I havent received any data from telkom nor a refund from capitec and they just dont want to assist me.
No feedback from capitec within 2 weeks time, with evey call I must wait another 2 weeks. Telkom already confirmed that the problem is with Capitec.
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Capitec Bank's replyOfficial
19 May 2020, 10:51I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply19 May 2020, 10:51
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank