RS
Richard S

1 reviews | Active since Jan 2012

05 Aug 2022, 15:01

Capitec NO More

Been offline for more that 24 hours. Do you have competant people to solve it. Do you know what its costing all tbe people with online banking. Are you Mr Big Shot owners going to compensate the people for lost business. Pathetic

0
Replies (4)
Capitec Bank
Capitec Bank's reply05 Aug 2022, 17:05
Official
Good day Richard 

We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience. 

Kind regards 

Capitec Bank

Best regards,

RS
Richard S's update05 Aug 2022, 17:25
Reviewer Update
Your Appology means nothing at all. Still offline. Fix the Fu@#$ problem.
RS
Richard S's update05 Aug 2022, 22:00
Reviewer Update
STILL OFFLINE. *** ARE YOU DOING???????
Capitec Bank
Capitec Bank's reply06 Aug 2022, 11:27
Official
Good day Richard

We are sorry for the inconvenienced caused due to the system issues we've encountered this week.

We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.

Once again, we are sincerely sorry for the experience.

Kind regards


Best regards,