Capitec no customer service at all !!

Been trying to get this sorted out for ages !!! So ... according to Capitecbank I'm under debt review or has app**** for debt review or handed over status or something ... ONLY Capitec ! I have contacted the NCR , Experian and Transunion .. none of these shows that I'm under debt review or app**** for debt review. Have sent numerous email , made numerous phone calls and still not sorted out. Just NOT happy at all. I have a personal account and Business account and because of that it is affecting my business !! What more should or can I do ?