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ethel B

1 reviews | Active since Sept 2013

14 Sept 2022, 15:33

Capitec no airtime legacy

Bought airtime last night. Nothing in my MTN account. When I called the call centre they said I must wait for 24hours to see if there was a fault. This is not a missing person's case. What is going on with Capitec. When I told them at the call centre it is not acceptable they cut me of

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Sept 2022, 15:35
Official
Good day  Ethel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank