Capitec NEW USELESS APP UPDATE

I'm sure i am not the only customer living aboard that is now sitting with a forced reality of not being able to access ny capitec account. Due to recent developments in the capitec app now forcing clients to move to the new app there is quite a lot who won't be able to make the transition due to capitec only having one way of confirmation and that is with your SA number which obviously some clients won't have any access to while being abroad.

My question is why did Capitec not think if this? Why are we being forced to use the new app? Especially if this will cause big problems for international clients. After many back and forth emails the best answers I've received was to BUY and courier a ****le all the way to my destination which is not in SA. A useless solution. Ive been a client for 11 years and seem the only way is to close my account as well as countless others.

Capitec you have definitely *****ed up big time. This is your mistake and you still expect clients to spend money to fix it. If I can't find a indefinite solution before this FORCED app update i will have to close my account. And believe me I'm not the only one.