1 reviews | Active since Apr 2017

19 Mar 2021, 09:23

Capitec New Fee Policy *****s from Me!

So I had moved from FNB due to bank charges to Capitec because they had a better offer. I will today close my account with Capitec and go back to FNB, their NEW policy implemented in March charging me R3.00 for each online purchase (which should free) claiming it to be an Internation Master Card Processing Fee is ridiculous! How do you make a purchase online stating it is a free service without using your card??? You cant! This is a back-ended way to rob their clients I am disgusted.

x64 @ R3.00 = R192.00 I am out of pocket!!!! + Other standard bank charges put me over R250.00 so far this month!

FNB charges me R180.00 with no extra cost for anything!!!!!!!!

Shame on you Capitec!

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Mar 2021, 10:17
Official
Good day Cisca

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank