1 reviews | Active since Mar 2017
Capitec New Banking ****P
The Capitec app update is horrible, I need a new phone to have this app and in this time of financial difficulty your "upgrade" has shown that this is not a bank for the working people because we have to get new phones because our phones are not compatible with your new app. I do not feel compatible with Capitec no more due to this. It has made my life so difficult where I now have to go to the bank more because the USSD function can't do half of what the app did. I am frustrated with this, I have to now go make manual payments for people who are not banking which Capitec and stand in queues because I cannot add a beneficiary. You guys have made banking for those who are more fortunate and not for the average joe who does not have the new phones or technology. #BringBackTheOldApp
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
