Capitec New Banking App Excluding South African Abroad

I am highly disappointed in Capitec and their new banking app. They have not taken into account that they have clients who live and travel overseas and set up their app so that only people in SA can load it. How backwards is that?! I opened the account because it was suppose to be a global account giving me the ability to do my banking from anywhere in the world. Also I am registered for online banking and I do have a token, but when I log on it redirects me to the app. So useless, I have mailed, phoned and the feedback has just the same. We will send you a token at your own cost to where ever you are overseas. NO! Why must I pay for an app update that now excludes me. Sorry I am not willing to accept. I am very sure in today's age of technology you should be quite capable of fixing this for your overseas customer base.