SB
Sonja B
1 reviews | Active since Nov 2009
29 Jan 2021, 14:33
Capitec new app performance is dismal and frustrating
I love Capitec as a bank but i truly hate the app! Every month around pay day it goes down. I have tried to use the app (new app) since early this morning. It is now 14:30 in the afternoon and i still cannot connect. I also cannot connect via remote banking. What is going on Capitec?? you guys are a fantastic bank but your new app is just plain useless and it is shooting you in the foot!! Go back to the old app please!
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Capitec Bank's replyOfficial
29 Jan 2021, 14:40Good day Sonja
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jan 2021, 14:40
Official
Good day Sonja
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank