1 reviews | Active since Dec 2016

27 Apr 2021, 09:12

Capitec new app is bad

Ever since Capitec upgraded their app I’m no longer able to reverse a debit keeps saying I have to go to the bank, the amount isn’t even that big. Also, it’s a pandemic, who has time to go to the bank??? Capitec PLEASE BRING THIS FEATURE BACK, I don’t often use this feature but today it’s really truly an emergency. This is so inconvenient

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Replies (2)
Capitec Bank
Capitec Bank's reply27 Apr 2021, 09:23
Official
Good day Heedy786
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
's update27 Apr 2021, 09:43
Reviewer Update
Thank you so much