DM
Dennis M
1 reviews | Active since May 2024
20 May 2024, 15:48
Capitec never to be trusted!
Saterday 0f the 18 may after I inserted my card in a capitec ATM to withdraw , instead of bringing cash, it brought back my card and wrote "transition canceled" I reportedthe mater right away in the bank and they said they will invastigate and within 48 hours it should be resolved, but today am surprised to be told that the G4 security will invastigate and after 7 days Iwill be contacted. Am hungry and in need of that money but I should now wait 7 days! While this G4 take money day-to-day at the bank.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
20 May 2024, 17:11Good day Dennis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply20 May 2024, 17:11
Official
Good day Dennis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
DM
Dennis M's updateReviewer Update
22 May 2024, 19:40I would like to say thank capitec for the resolution and return of my money and that really booted my trust again in you. I was hopeless but you did it thanks a million times for your quick respond, you are the best
DM
Dennis M's update22 May 2024, 19:40
Reviewer Update
I would like to say thank capitec for the resolution and return of my money and that really booted my trust again in you. I was hopeless but you did it thanks a million times for your quick respond, you are the best