Hellopeter
Share Your Experience
GB
Gerry B

1 reviews | Active since Jan 2016

28 Nov 2022, 12:40

Capitec never responds.

This bank refuses to respond to a query around old debt that has prescribed. it has been over a month and numerous queries, and they just never respond or try to call me. The debt has prescribed ages ago and I need it to be removed from your system.

0
Replies (5)
Capitec Bank
Capitec Bank's reply28 Nov 2022, 13:21
Official
Good day  Gerry Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
GB
Gerry B's update29 Nov 2022, 09:35
Reviewer Update
Is this a delay tactic? How are you investigating if you have absolutely no details of who I am?
GB
Gerry B's update29 Nov 2022, 10:59
Reviewer Update
Please ignore the last comment. It cannot be deleted and was not meant for this.
GB
Gerry B's update03 Jan 2023, 08:32
Reviewer Update
Good Day, please urgently see the letter sent via email to *** and *** on the removal of the hold. The letter from MDB is attached. I am only asking for assistance here as I have not gotten a response on email the previous times I have seen emails to CCS enquiries. Your feedback on this will be appreciated as I need to have the hold removed at capitec.
GB
Gerry B's update03 Jan 2023, 08:32
Reviewer Update
PS!. My ID:  ID: ***